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Frequently Asked Questions

Q: Where are your filters manufactured?

A: Our filters are manufactured in an high quality ISO9001 certified facility in China. We would love to have our filters manufactured in the USA but the reality is we were only able to find one manufacturer in the US. We spoke with them, but the volume that they wanted us to start with was so high, and we did not have enough capital to do it, so we were forced to use a manufacture outside of the US. 

Q: Why do cartridges have to be flushed when first installed?

A: All carbon-based filters need to be flushed to remove any excess carbon fines that are inside the cartridges. New cartridges are filled with air; therefore, flushing also removes the air from inside the cartridges and replaces it with water. The flushing process will allow any carbon-based cartridge to function at optimum levels without affecting any equipment that may be attached.

Q: What does it mean to be NSF certified?

A: NSF is an independent not-for-profit organization that is committed to public health, safety and protection of the environment. The NSF has developed national standards for food, water, air and consumer goods, all of which are recognized world-wide. This certification, which is displayed on the cartridge’s label, provides assurance that the system has been independently evaluated to confirm its performance. For further information on NSF certification visit the NSF website at www.nsf.org.

Q. Are MORE Pure Filters NSF certified?

A: Yes and no.  Our manufacture has all of our filters NSF certified, however, our MORE Pure model numbers are not officially registered on the NSF website.  As our company grows and we add more filters to our product line we will have all or our filters registered and certified with NSF.